Welcome to otoo.life (“Otoo Life,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our website https://otoo.life/ (the “Site”) and any related services (collectively, “Services”). By using the Site or Services, you agree to these Terms. If you disagree, do not use the Site or Services.

Note: These Terms include a dispute resolution and arbitration clause, including a class action waiver, which affects your legal rights. You may opt out of arbitration as outlined below.

1. Changes to Terms

We may update these Terms at any time. Changes take effect when posted on the Site. Continued use after updates constitutes acceptance. Registered users will receive email notifications of material changes.

2. General Use

  • Eligibility: You must be at least 18 years old (or 13+ with parental consent). Users under 13 are prohibited.
  • License: We grant you a limited, non-exclusive license to access the Site and its content (text, graphics, software, etc.) for personal use. You may not modify, reverse engineer, or exploit any materials.
  • Termination: Breach of these Terms revokes your license immediately.

3. Account Registration

  • Registration: Required for certain Services. Provide accurate information (e.g., email, name). We may approve or reject accounts at our discretion.
  • Password Security: You are responsible for maintaining account credentials. Notify us immediately of unauthorized use.

4. Purchases

  • Payment: You agree to pay all fees (products, subscriptions) using valid payment methods. Prices are in U.S. dollars and exclude taxes/shipping.
  • Refunds: All sales are final unless stated otherwise.
  • Order Limits: We reserve the right to cancel orders, limit quantities, or refuse service.

5. Electronic Communications

By using the Site, you consent to receive transactional emails (e.g., order confirmations, policy updates).

6. Privacy Policy

Your use of the Site is subject to our Privacy Policy.

7. Third-Party Links

The Site may link to external websites. We are not responsible for their content, privacy practices, or terms.

8. User Submissions

  • Responsibility: You own content you submit (e.g., reviews, photos) and grant us a perpetual, royalty-free license to use it globally.
  • Prohibited Content: Do not submit infringing, abusive, or illegal material.

9. Unauthorized Activities

You agree not to:

  • Harass others or post offensive/illegal content.
  • Use the Site for spam, phishing, or unauthorized advertising.
  • Disrupt Site operations or bypass security measures.
  • Violations may result in account termination and legal action.

10. Intellectual Property

  • Ownership: All Site content (logos, text, software) is owned by Otoo Life or licensors. Unauthorized use is prohibited.
  • DMCA: Report copyright/trademark infringement to our designated agent:
    Legal Department
     Otoo Life LLC
    10837 Sedalia Drive, McKinney, TX 75072
    Email: legal@otoo.life

11. Disclaimers

  • No Warranties: The Site and Services are provided “as is.” We disclaim all implied warranties (merchantability, fitness for purpose).
  • Limitation of Liability: We are not liable for indirect, incidental, or consequential damages arising from Site use.

12. Governing Law

Disputes are governed by Texas law. Legal actions must be filed in Collin County, Texas.

13. Dispute Resolution & Arbitration

  • Mandatory Arbitration: Claims against Otoo Life must be resolved through binding arbitration (AAA or JAMS rules). Class actions are waived.
  • Opt-Out: Email legal@otoo.life within 30 days of agreeing to these Terms to opt out. Include your name, address, and opt-out request.

14. Mobile Terms (SMS)

  • Consent: By subscribing to SMS alerts, you agree to receive recurring messages. Message/data rates apply.
  • Opt-Out: Text STOP to [REMOVE PHONE] or email info@otoo.life.

15. General

  • Severability: If any clause is invalid, the rest remain enforceable.
  • Entire Agreement: These Terms supersede prior agreements.

16. California Notice

California residents may contact the Complaint Assistance Unit of the California DCA at 800-952-5210.

17. Contact Us

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