Welcome to otoo.life (“Otoo Life,” “we,” “us,” or “our”). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://otoo.life/ (the “Site”) or interact with our services (collectively, “Services”).
1. Information We Collect
We collect personal information directly from you, from third parties, and automatically through your use of our Services:
A. Directly From You
- Account Creation: Name, email, and optional details (e.g., address).
- Purchases: Billing/shipping addresses, payment details, and order history.
- Marketing: Email and phone number (for SMS updates).
- Customer Service: Contact details and inquiry details (calls may be recorded).
- Promotions/Events: Information provided during sign-ups or interactions.
B. From Third Parties
- Account Creation: Name, email, and optional details (e.g., address).
- Social Media: Public posts mentioning us or interactions on our pages.
- Partners: Data from co-branded promotions or third-party vendors.
C. Automatically
- Usage Data: IP address, device type, browser, pages visited, and cookies (see Section 5).
- Analytics: Tools like Google Analytics track Site usage.
2. Use of Personal Information
We use your data to:
- Process orders and manage accounts.
- Provide customer support and warranty services.
- Send marketing communications (opt-out available).
- Improve Services, develop new features, and conduct research.
- Comply with legal obligations and prevent fraud.
3. Sharing of Personal Information
We may share your information with:
- Service Providers: Payment processors, shipping partners, and IT support.
- Corporate Relatives: Affiliates for business operations.
- Advertising Partners: For targeted ads (opt-out options in Section 4).
- Legal/Regulatory Bodies: When required by law or to protect our rights.
We do not sell personal information for monetary gain but may share data for advertising purposes (e.g., cookies).
4. Your Choices
- Marketing Opt-Out: Unsubscribe via email links or email info@otoo.life.
- Cookies: Adjust browser settings to block cookies (may affect Site functionality).
- Interest-Based Ads: Opt out via NAI or DAA.
- Data Requests: Access, correct, or delete your data by contacting us (see Section 11).
5. Cookies and Tracking
We use cookies, pixels, and scripts to:
- Track Site activity and preferences.
- Enable features like shopping carts.
- Analyze traffic via tools like Google Analytics.
6. Third-Party Links
Our Site may link to external sites. We are not responsible for their privacy practices.
7. International Transfers
Data is processed in the U.S., where privacy laws may differ from your location.
8. Children’s Privacy
We do not knowingly collect data from children under 13. Contact us to report accidental collection.
9. Security
We implement safeguards (e.g., encryption) but cannot guarantee absolute security.
10. Policy Updates
Changes will be posted here. Material changes will be communicated via email or Site notices.
11. California Residents
Under the CCPA, you have the right to:
- Know categories of data collected (e.g., identifiers, commercial info).
- Request deletion or correction of data.
- Opt out of data “sales” (e.g., ad cookies).
To exercise rights, email info@otoo.life.
12. Contact Us
For questions or requests:
- Email: info@otoo.life
- Mail: Otoo Life LLC
Attn: Privacy Team
10837 Sedalia Drive, McKinney, TX 75072
